Despite the best efforts of various CRM providers, the true success of CRM lies in the user’s ability to maintain it regularly with accurate data. More often than not,... MORE
How to Make Your Call Script More Authentic
When you pick up the phone to answer a call from an unknown number, or dial out to a customer service line, nine times out of ten you’ll probably... MORE
5 Questions That Will Improve Your Process of Qualifying Leads
It is often difficult to qualify a lead because there are so many variables involved. However, if you strip everything down to the bare essentials, then five crucial elements... MORE
Building Sales Confidence In Your Customer
An occupational hazard of many business owners and corporate decision makers is indecision. It takes guts to start a business. But after the business is up and running, indecision can... MORE
Should You Meet With Customers Face to Face?
We live in the age of remote communication—we text, we email, we place calls on our cell phones while doing other things. Gone are the old days when it used... MORE
Effective Sales Leadership: 9 Tips
According to a recent article by Jerry Stapleton on BizTimes.com, 80% of sales leaders are ineffective. Of the 80%, he says they fall into one of three categories: Hands-off... MORE
10 Darn Good Sales Development Essentials
“What can I do to build a successful sales development team?” It’s certainly not easy to build a team of Sales Development legends overnight. When revenue is on the... MORE
Power of a Positive Mindset
The door-to-door salesman getting his foot shut in the door is a well-worn cliché. And Arthur Miller’s play “Death of a Salesman,” which shows the depressing, even tragic, side... MORE
8 Steps for Building Instant Customer Rapport
Building rapport and creating connections with customers are still a key focus in today’s selling environment. It can happen in an instant. You can also blow it right at “Hi,... MORE
5 Tips for Assembling a Stellar Sales Team
In his article on Entrepreneur.com, Nick Hedges, CEO of Velocify, cited a study that found that 71 percent of sales leaders struggle with creating and maintaining effective sales teams. Hedges put... MORE