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What Is Digital Transformation?

Jul 18

Management

Virtual World on Laptop
Organizations across all industries are undertaking “digital transformation” projects. But, what exactly is it? And, are they doing it right? At it’s core, Digital Transformation is driven by the... MORE
  • David Tang
  • Estimated reading time: 5 min read

  • Hummy's
    Highlights

    1What exactly is it? 2Should I be doing it? 3Am I doing it right?
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4 Ways to Build Loyalty Through Customer Experience customer-service Operations Customer experience is key Liz Greene
May 05

Customer Service

Startups-Woman Flower Shop Owner outside her shop
Customer experience is key

4 Ways to Build Loyalty Through Customer Experience
The process of building a loyal customer base is different for every business — including yours. What you can offer your customers to keep them coming back depends on... MORE
  • Liz Greene
  • Estimated reading time: 4 min read

  • Hummy's
    Highlights

    1Personalize your customer service. 2Ask for and implement customer feedback. 3Respond to questions and complaints quickly and calmly.
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What Exactly Is Benchmarking? management Operations A source of competitive advantage. David Tang
Mar 21

Management

City benches in mist at night
A source of competitive advantage.

What Exactly Is Benchmarking?
Benchmarking is a very powerful tool many organizations use to not only measure and gauge their performance against competition, but also to push themselves to be best-in-class.  Benchmarking is... MORE
  • David Tang
  • Estimated reading time: 6 min read

  • Hummy's
    Highlights

    1Used to compare to competitors 25 types of benchmarking 3No universally adopted process
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What Leadership Qualities Drive Organizational Effectiveness? management Operations Indicators to organizational performance David Tang
Mar 08

Management

Leadership-Guy with backpack on top of boulder
Indicators to organizational performance

What Leadership Qualities Drive Organizational Effectiveness?
A few decades ago, faculty members at the University of Michigan were researching the major indicators of effective organizational performance.  What came from this research was an incredibly useful model for... MORE
  • David Tang
  • Estimated reading time: 3 min read

  • Hummy's
    Highlights

    1Introducing the Competing Values Framework 2Each framework has its own style 3What type of leader are you?
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What’s Limiting Your Organization? management Operations Find and eliminate your constraints. David Tang
Mar 01

Management

Growth/Startup /Sprout growing out of concrete
Find and eliminate your constraints.

What’s Limiting Your Organization?
The Theory of Constraints (TOC) is a methodology for identifying the most important limiting factor—i.e. constraint—and systematically improving it.  It was developed by Dr. Eliyahu Goldratt, introduced in 1984... MORE
  • David Tang
  • Estimated reading time: 4 min read

  • Hummy's
    Highlights

    1You will always have a constraint 2The constraint may appear to shift suddenly 3The constraint should eventually be stabilized
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How Systems Thinking Makes You An Effective Leader management Operations Ensure your company works together Elli St.George Godfrey From the Editor's Desk
Oct 09

Management

Ensure your company works together

How Systems Thinking Makes You An Effective Leader
There was a time when people thought of businesses as some sort of machine. However, people are not very good cogs. They are just too likely to have their... MORE
  • Elli St.George Godfrey
  • Estimated reading time: 4 min read

  • Hummy's
    Highlights

    1Foster the environment. 2Encourage teams to work together. 3Listen to constructive critisism..
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Improvisational Acting Might Make You a Better Leader management Operations Be the leader others want to follow Izzy Gesell From the Editor's Desk
Sep 22

Management

Leadership-if your actions inspire others to dream more
Be the leader others want to follow

Improvisational Acting Might Make You a Better Leader
Have you considered trying improv theater to develop your leadership skills? It turns out that many of the same traits you need to be a good leader are developed... MORE
  • From the Editor's Desk
  • Estimated reading time: 2 min read

  • Hummy's
    Highlights

    1Step into the unknown. 2Observe which behaviors, instincts, and attitudes help. 3A leader is the keeper of a group’s emotions.
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Communication Skills to Help Managers Lead Well management Operations Tuning up communication Kevin Ready From the Editor's Desk
Sep 10

Management

Group of Corporate People Having a Business Conversation
Tuning up communication

Communication Skills to Help Managers Lead Well
So-called “soft skills” have become increasingly recognized as valuable currency in the modern business environment. In an article on Forbes.com, Kevin Ready writes that a good communicator can get... MORE
  • From the Editor's Desk
  • Estimated reading time: 2 min read

  • Hummy's
    Highlights

    1Step up to become an active communicator. 2Avoid the approach, "I'm the boss, so do what I say." 3You can still use inclusive speech as a strong leader.
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Hiring Tips for Employers management Operations Google's hiring methods revealed From the Editor's Desk
May 20

Management

Competition between business partners climbing rock wall
Google's hiring methods revealed

Hiring Tips for Employers
To hire the best people, you need to become better at screening, interviewing and evaluating candidates.GO TO ARTICLE
  • From the Editor's Desk

  • Hummy's
    Highlights

    1Unstructured interviews are a waste of time. 2Offering a work sample test is more accurate. 3The best questions are the "boring" ones.
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Top 10 Legal Mistakes Small Businesses Make legal Operations The most common legal missteps Aileron Contributor From the Editor's Desk
May 15

Legal

Legal-Lawyer and the law with a justice scale made of brass gold metal on a glowing background
The most common legal missteps

Top 10 Legal Mistakes Small Businesses Make
Don’t cut corners on legal advice with your startup. Here are the 10 ways ignorance of the law can hurt you.GO TO ARTICLE
  • From the Editor's Desk

  • Hummy's
    Highlights

    1Don't let legal issues sabotage your startup. 2There are 10 main legal mistakes easy to overlook. 3When in doubt, seek the advice of an attorney.
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